For Bisping Medizintechnik GmbH the privacy of your personal data is a very important matter and we would like you to feel secure when using our webpages. We collect, process, and use data in compliance with the applicable privacy laws, in particular the German Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG) and the Telemedia Act (Telemediengesetz, TMG). This privacy statement informs you about the personal data relating to you which we collect, process, and use.
Your trust is very important to us. Therefore, if you have any further questions about the use of your personal data, please contact data controller responsible for personal data on this website, as defined by the Federal Data Protection Act, is Bisping Medizintechnik GmbH, An der Glashuette 8, 52074 Aachen, Germany.

Collection and use of data

Personal data is any information concerning the personal or material circumstances of an identified or identifiable natural person. It includes, for example, details such as your given name and family name, your address, your email address, your telephone number, or your birthday. We receive this data from you when you enter it in forms on our website. Personal data may also include information about your use of our website. In the course of your visit to the website, data is collected which your browser automatically transmits to our server (“usage data”).

We use your personal data for the following purposes:

  • To permit access to our website and to provide you with the services offered on our website. For example, the entries you make in a contact form are forwarded to an internal contact person; when you use the “Recommend” function, an email including your email address is sent to the recipient nominated by you; when ordering documents (e.g. manuals), the document is sent to the address you specify.
  • For analysis, adaptation, and improvement of our services and content.
  • If you subscribe to our newsletter, your email address is also used for BIOTRONIK’s own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time.


We also use cookies for analysis purposes. Cookies are small text files stored by your browser on your browsing device. Cookies do not contain any personal data. The cookies used by us are deleted at the end of your browser session, in other words when you close your browser (so-called “session cookies”). You can configure your browser so that you are informed when cookies are set and can decide whether to accept them on an individual basis, or to exclude cookies in specific cases or in all cases. If cookies are not accepted, the functionality of our website may be restricted.


This website is using Matomo, an Open Source, self-hosted software for collecting anonymous usage statistics for this website.

The data is used to analyse the behaviour of the website visitors to identify potential pitfalls like not found pages, search engine indexing issues and to find out which contents are the most appreciated. Once the data (number of visitors reaching a not found pages, viewing only one page…) is processed, Matomo is generating reports for website owners to take action, for example changing the layout of the pages, publishing some fresh content… etc.

You can object to the tracking of your data by using the following opt-out feature or by enabling DoNotTrack in your browser:

The legitimate interests

The processing of personal data is based on legitimate interests.

Processing your personal data such as cookies is helping us identify what is working and what is not on our website. For example, it helps us identify if the way we are communicating is engaging or not and how we can organize the structure of the website better. Our team is benefiting from the processing of your personal data, and they are directly acting on the website. By processing your personal data, you can profit from a website which is getting better and better.

Without the data, we would not be able to provide you the service we are currently offering to you. Your data will be used only to improve the user experience on our website and help you find the information you are looking for.

Changes to this privacy statement

We reserve the right to change this privacy statement at any time, with non-retroactive effect. The latest version is always available on our website.

Information access and contact address

In accordance with the BDSG, you have a right to access the information that is stored about you and, where applicable, the right to correct, block, or delete that information. To do so, please contact